Dear VOOX User:
Voox will commence a platform-wide server upgrade in 24 hours, at 00:00 (UTC+8) on May 5, 2026, with an expected duration until 06:00. During this period, all services will be unavailable, including login, trading, deposits and withdrawals, and market data access.
Please complete the following actions immediately:
- Assess your position risk and proactively reduce positions, add margin, or lower leverage to mitigate the risk of forced liquidation.
- Cancel all pending orders (including limited orders and take-profit/stop-loss orders).
- Complete any necessary deposits, withdrawals, and fund arrangements in advance.
Your assets will remain fully protected during the maintenance period. A notice will be issued immediately once services are restored.
Time is limited—please take action without delay. For any questions, please contact official customer support.
Voox Team
May 4, 2026
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