Dear VOOX User：
To further enhance system stability and optimize the overall trading experience, the Voox platform will carry out a platform-wide server upgrade and maintenance from 00:00 to 06:00 on May 5, 2026 (UTC+8). During this period, access to the platform and all related services will be temporarily suspended. Users will not be able to perform any operations, including but not limited to logging in, trading, deposits and withdrawals, as well as viewing market data.
Maintenance Schedule
From 00:00 to 06:00 on May 5, 2026 (UTC+8)
The actual service resumption time may be advanced or delayed depending on the progress of the maintenance. Please refer to the time when the platform becomes accessible.
Scope of Impact
All products and services across the platform will be affected, including the Web platform, mobile applications (APP), and API services.
Important Notice
- Please carefully assess your current positions and market conditions in advance, and make appropriate adjustments to your positions and orders based on your risk tolerance. This may include, but is not limited to, closing positions in advance, canceling orders, adding margin, or setting appropriate take-profit and stop-loss levels.
- If there are any pending orders that remain unfilled prior to the start of the maintenance, it is recommended to cancel them in advance to avoid unnecessary risks caused by the inability to operate during the maintenance period.
- Deposits and withdrawals will be suspended during the maintenance period and will be gradually resumed upon completion. Please plan your fund usage accordingly.
- Upon completion of the maintenance, there may be brief network fluctuations. If you encounter any abnormalities, please try again later or contact customer support.
Voox remains committed to continuously improving its services and optimizing the user experience, working together with our users toward a better future.
For any inquiries, please contact customer support via official channels.
Voox Team
April 30, 2026
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