To maintain a fair and orderly market environment and protect investors’ legitimate rights and interests, VOOX has established a comprehensive risk monitoring and compliance system. The platform uses multi-dimensional risk identification and big data analysis to efficiently detect and promptly address abnormal trading activities, thereby controlling trading and fund risks for both the platform and investors, and maintaining a secure market environment.
The following terms serve as the overall guiding principles for the platform’s risk control rules. The platform may adjust specific risk control strategies based on real-time market data and user behavior analysis. VOOX reserves the final right of interpretation and decision regarding abnormal trading activities, as well as the right to determine corresponding rewards or penalties.
I. Scope of Abnormal Trading Behavior
The platform focuses on monitoring and preventing the following abnormal trading behaviors, including but not limited to:
High-Frequency and Ultra-Short-Term Trading
Frequently opening and closing positions within an extremely short period (within 300 seconds), significantly deviating from normal investment behavior;
Trading activities conducted primarily to generate trading volume or fees rather than for genuine investment purposes.
Self-Trading and Wash Trading
Transactions where a user’s own accounts act as counterparties to each other;
Related accounts conducting opposite or similar trades at similar times and prices to create false trading volume or transfer funds.
Fake Transactions and Rebate Arbitrage
Abnormal order matching among multiple accounts to create excessive fees solely to obtain rebates or activity rewards;
Accounts lacking normal trading logic with highly concentrated fund flows.
Hedging-Type Account Transactions
When the same account or related accounts establish opposite positions within the same or different accounts to transfer funds or hedge risks;
Such behavior often aims to circumvent platform risk controls, obtain extra rebates, or exploit bonuses (reward coupons).
Abnormal Related Accounts
Multiple accounts showing highly similar trading patterns;
Centralized operations using the same device, network, or funding channels.
Market Manipulation and Price Control
Using abnormal order placement/cancellation or wash trades to influence market prices;
Concentrated manipulation of small-cap markets.
Programmatic and High-Frequency Abuse
Using automated programs, scripts, or simulators to place bulk orders;
Trading patterns that clearly exceed reasonable limits.
Technical and Rule Exploitation
Profiting from system loopholes or rule defects;
Interfering with other users or the platform’s normal operations through improper means.
Other Improper Behavior
Any conduct deemed by the platform to pose a potential threat to market order or user rights.
II. Bonus (Reward Coupons, Trial Funds) and Rebate Rules
Bonuses (reward coupons, trial funds) are limited to compliant users and may only be used within the scope defined by the platform. Duplicate claims, related-account wash trading, or arbitrage are strictly prohibited;
Accounts using bonuses (reward coupons, trial funds) are subject to stricter risk control standards, including (but not limited to) limits on trading frequency, position requirements, and prohibitions on abnormal hedging trades;
The rebate program only applies to genuine and valid trading behavior. Accounts engaging in malicious rebate arbitrage, mass registration, or automated abnormal trading will be disqualified;
Once a violation is confirmed, the platform reserves the right to cancel rebate eligibility, revoke bonuses (reward coupons, trial funds), and confiscate all illicit gains.
III. Disciplinary Measures
Depending on the severity of the violation, the platform may take the following measures (without specific grading levels):
Warnings and Restrictions
Issue warnings or temporarily restrict certain functions (such as withdrawals or opening positions);
Require completion of KYC or document submission before basic functions can be restored.
Trading and Fund Restrictions
Lower withdrawal limits, increase fees, or restrict trading activities;
Require video verification or proof of fund source;
Gradual restoration of account permissions after a clean observation period.
Profit Adjustment and Mandatory Actions
Cancel rebates and bonuses (reward coupons), confiscate illicit gains;
Force-close positions or revoke abnormal orders;
Partial account functions may be restored after compliance review, but illicit gains will not be returned.
Account Freezing and Legal Escalation
Freeze accounts, restrict trading and withdrawals, and place users on a risk watchlist;
If necessary, roll back transactions, report to regulators, or refer cases to judicial authorities;
Accounts involved in severe violations will not be reinstated.
IV. Appeals and Review
The platform will notify users of disciplinary outcomes via in-site messages, email, or SMS;
Users may submit appeal materials, including identity verification, proof of fund source, and explanations of trading behavior;
Feedback will typically be provided within 3–5 business days, with extensions for complex cases;
The platform reserves the right to make the final decision.
V. Risk Warning
Trading digital assets and derivatives involves extremely high risks. Price volatility may result in total loss of principal. Users should carefully assess their own risk tolerance and invest rationally. The platform shall not be liable for losses resulting from violations or improper operations.
This statement is subject to final interpretation by VOOX.
VOOX Team
October 11, 2025
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