Mailbox can not receive the verification code

i. Make sure you’re using the correct email address that you sign up for your VOOX account with.

ii. Ensure that you click the Send Code button after entering your mobile number. Once clicked, a countdown will appear, indicating that the code is valid for 10 minutes. Please do not request the code frequently.

iii. Email delays can sometimes occur due to network issues. Refresh your inbox, or try resending by clicking the Send Code button.
Note: Accounts that sign up with corporate emails may have strict filters or encounter security blocks. Consider using a personal email instead for fewer issues.

iv. Your mailbox might be full. If your mailbox doesn’t have enough space, new emails won’t be delivered. Delete some emails to free up space.

v. Check your spam folder. Sometimes, emails may accidentally be filtered into spam.