WEB
1.Open the official website and click on 【Log in】, then select【Forgot Password】.
2.Enter your【Phone Number / Email】.
3.You will receive a verification code. Enter the【Verification Code】.
4.Follow the on-screen instructions and enter your new password twice. Once completed, click【Submit】.
Note: For the security of your assets, withdrawals will be disabled for 24 hours after changing your login password.
APP
1.Click the icon in the top left corner of the app to enter the personal center, and select【Login or Register】.
2.Click【Forgot Password】and enter your【Phone Number / Email】.
3.You will receive a verification code. Enter the【Verification Code】, follow the prompts on the page, and enter the new password twice. Once completed, click【Confirm】.
Note: For the security of your assets, withdrawals will be disabled for 24 hours after changing your login password.
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